Returns & Exchanges
At International Foods, we strive to deliver the highest quality global ingredients to your kitchen. Due to the perishable nature of our products, we offer a 14-day return window for non-perishable items and immediate replacement for any goods damaged during transit.
Verify Eligibility
Ensure your items are unopened, in their original packaging, and are not classified as perishable or temperature-sensitive goods.
Submit a Request
Contact our support team with your order number and clear photos of any damaged or incorrect items to receive a Return Authorization.
Package Your Items
Securely pack the approved items in their original shipping box to prevent damage during the return journey to our warehouse.
Receive Refund or Exchange
Once our quality control team inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing